Coronavirus 2019-nCoV Q&A – Travel Info
Is it safe to travel to Croatia?
Travel requires all visitors to comply with current health and safety guidelines. Please ensure that you review the current travel measures, as well as guidelines in effect both nationally and regionally.Certain epidemiological measures have been introduced for some Croatian counties, while more information can be found on the official Government website for timely and accurate information on Covid-19: www.koronavirus.hr.
The Croatian Tourism Association (HUT) has created a useful interactive map with marked active Covid-19 cases that may be found here.
Please see below for more detailed information.
Effective December 1st, the Civil Protection Headquarters of the Republic of Croatia issued a Decision temporarily prohibiting, i.e. restricting the crossing of persons across all border crossing points of the Republic of Croatia till December 15th. More information may be found below.
The EnterCroatia online form allows visitors to enter all the necessary information and data prior to travelling to Croatia to ease border crossing upon entry. All travellers are advised to fill out the form before arrival. . More about the exceptions and the possibilities of entering the country may be found here.
EnterCroatia may be accessed here: https://entercroatia.mup.hr/
The online form includes the same data requests that would normally be provided at border control along with the simple presentation of a passport or identity document to a police officer at the border, the number or code from the identity card or passport is automatically linked to all pre-entered data so that the entire procedure of data entry at the border for each individual person in any given vehicle is reduced to a minimum and traffic flow is increased.
All visitors who fill out the online form will receive email instructions that will include epidemiological guidelines and information on the measures that are currently in place for visitors to Croatia.At the moment the page is available in eleven languages including English, Croatian, German, French, Italian, Dutch, Slovenian, Hungarian, Polish, Slovak and Czech.Please note that for organized travel via bus, the forms can be filled out in advance by the agency organizing the travel, whereas individuals traveling on regularly scheduled bus routes are required to complete the form individually.The form is also available in a mobile-responsive format that may be accessed via the same link and completed on a mobile device. Should there be any issues or questions with regard to the form, please contact: firstname.lastname@example.org
Entry into the Republic of Croatia for foreign citizens:
Effective December 1st, the Civil Protection Headquarters of the Republic of Croatia issued a Decision temporarily prohibiting, i.e. restricting the crossing of persons across all border crossing points of the Republic of Croatia till December 15th. However, in accordance with the guidelines of the competent authorities, exceptions have been made as follows:
- Passengers coming directly from the countries and / or regions of the European Union, i.e. countries and / or regions which are Member States of the Schengen Area and Schengen Associated Countries, and which are currently in the green list of the European Centre for Disease Prevention and Control, regardless of their citizenship, will be allowed entry into the Republic of Croatia under the same conditions as before the onset of the COVID-19 disease (they do not need to present a negative PCR test result for SARS-CoV-2 nor are they assigned the measure of self-isolation) if they show no signs of disease and they have not been in close contact with an infected person. A graphical representation of countries by color according to the risk of COVID-19 can be found on the website of the European Center for Disease Prevention and Control (ECDC)
- If the aforementioned persons transited to the border crossing points of the Republic of Croatia through other countries / regions without delay, they should prove at the border crossing point that they did not stay in transit areas and in that case, they will not be required to have a negative PCR test result for SARS-CoV-2 not older than 48 hours, nor stay in self-isolation.
- Exceptionally, on the following link you may find the list of the travelers who do not need to have the PCR test for SARS-CoV-2 traveling from EU / EEA member states / regions on the red list. Passengers can check whether they meet the conditions for exemption from this Decision via the website available in Croatian, German or English or at the border crossing itself
*All other passengers who, regardless of their citizenship, come to the Republic of Croatia from EU / EEA member states / regions, and which are currently not on the so-called green list of the European Centre for Disease Prevention and Control, must present a negative PCR test result for SARS-CoV-2 that is not older than 48 hours (counting from the time of taking the swab to arriving at the border crossing point) or have the PCR test for SARS-CoV-2 done immediately upon arrival in the Republic of Croatia (at their own expense), with the obligation of self-isolation until they receive a negative test result.
Citizens of EU Member States (including Croatian citizens), i.e. of Schengen Member States and Schengen Associated States, as well as members of their families and third-country nationals who are long-term residents under Council Directive 2003/109/EC of 25 November 2003 concerning the status of third-country nationals who are long-term residents and persons entitled to reside under other EU directives or national law or who have national long-term visas coming from third countries, upon entering the Republic of Croatia must present a negative PCR test result for SARS-CoV-2 that is not older than 48 hours regardless of their citizenship (counting from the time of taking the swab to arriving at the border crossing point) or have the PCR test for SARS-CoV-2 done immediately upon arrival in the Republic of Croatia (at their own expense), with the obligation of self-isolation until they receive a negative test result.
All travellers are, however, advised to fill out the form on the ENTER CROATIA web-page.
Third-country nationals not covered by the abovementioned points may enter the Republic of Croatia from third countries if they are:
- healthcare workers, health researchers and caregivers for the elderly;
- frontier workers (as well as e.g. athletes as stated in the exceptions for passengers within the EU / EEA);
- workers in the transport sector;
- diplomats, staff of international organizations and persons invited by international organizations whose physical presence is necessary for the good functioning of those organizations, military personnel and police officers, as well as humanitarian and civil protection personnel in the performance of their duties;
- passengers in transit;
- persons travelling for schooling purposes;
- seafarers (supported by the PCR test result for SARS-CoV-2 not older than 48 hours or by PCR testing for SARS-CoV-2 immediately upon arriving to the Republic of Croatia and by self-isolating until they receive a negative test result);
- persons travelling for urgent personal / family reasons, business reasons or other economic interest (supported by the PCR test result for SARS-CoV-2 not older than 48 hours or by PCR testing for SARS-CoV-2 immediately upon arriving to the Republic of Croatia and by self-isolating until they receive a negative test result).
*Passengers (regardless of their citizenship) coming from countries currently covered by Annex I to Council Recommendation (EU) 2020/912 on the temporary restriction on non-essential travel into the EU and the possible lifting of such restriction, namely Australia, Japan, New Zealand, Rwanda, Singapore, South Korea, Thailand, Uruguay, China and special administrative regions of the People’s Republic of China – Hong Kong and Macao, do not have to present a negative test result for SARS-CoV-2 nor are they subject to self-isolation if they have not been in close contact with an infected person and show no signs of disease. During their stay in the Republic of Croatia, they are obliged to adhere to the general and special recommendations and instructions of the Croatian Institute of Public Health.
At the border crossing point, the aforementioned persons, who transited to the border crossing points of the Republic of Croatia through other countries / regions without delay, should prove that they did not stay in transit areas and in that case, they will not be required to have a negative PCR test result for SARS-CoV-2 not older than 48 hours nor stay in self-isolation.
More information on the Provision you may find here.
For all foreign passengers, regardless of citizenship, due to the shortening of the procedure at the border crossing, we advise you to fill in the announcement in advance via the Enter Croatia application.
Is proof of a negative Covid test required for entry?
A decision temporarily prohibiting, i.e. restricting the crossing of persons across all border crossing points of the Republic of Croatia till December 15th is currently in force. More about the exceptions and the possibilities of entering the country may be found here.
If I would like to or am required to get a Covid-19 test while in Croatia, where may I have a test performed?
Covid-19 testing centres are organized at the county-level at various facilities. A list of contact information for them may be found here. Should you require a time dependent test, please call in advance to ensure that the testing centre will be able to accommodate you and provide instructions as to the testing protocol and any other necessary information. More information on locations, process of ordering, instructions and so on you may find here.
What additional health and safety measures are in place?
Aside from all the currently applicable health and safety measures recommended by the Croatian Institute of Public Health, starting from October 12, it is mandatory to wear protective or surgical masks in all enclosed spaces where it is not possible to maintain a distance of 1.5 m. Furthermore, the regulation, which came into force on October 26, stipulates a strict measure regarding physical distancing, with a distance of at least 2 meters indoors and 1.5 meters outdoors. The obligation to use face masks or medical masks outdoors when it is not possible to maintain physical distance was also introduced, as well as the obligation of wearing masks when entering and visiting cemeteries. Details may be found here. (Currently only in Croatian.)
As of Saturday, December 5, penalties were introduced for not wearing or for improper wearing of masks and for non-compliance with other health and safety measures. Fines range from HRK 500 for improper wearing of masks to HRK 10,000 for organizations of private parties and gatherings that have not enforced current measures.
Are there flights to Croatia?
Croatia Airlines maintains flights from Zagreb to and/from most major cities throughout Europe. For more information on Croatia Airlines flights, please check their website.
Many other commercial airlines have updated flight schedules. Please check their websites for flights to Croatian cities. If you already have tickets for upcoming travel and/or have a question regarding travel with a specific airline, it is best to contact the airline directly as most are updating their flight schedules on a week by week basis. Should you be unable to use your current flight ticket we recommend postponing your travel to a later date.
Please find a list of airline websites below*:
*the above list is not exhaustive and may be added to or removed from as information becomes available; some of the aforementioned airlines may not have announced exact flight dates and it is best to check directly with the airline for flight schedules, whereas others may or may not have announced the resumption of flights to Croatia.
Are there any domestic flights operating within Croatia?
Domestic flights are operating and flights between Zagreb and Split, as well as Zagreb and Dubrovnik, along with flights from Zagreb to Pula and Zadar are available. These flights are operated by Croatia Airlines and more information may be found here.
Are hotels in Croatia open?
Seasonal hotel and accommodation closures unrelated to the current epidemiological situation are common across Croatia. Check with the hotel or accommodation provider when booking as to their dates of operation. Please note, all accommodation facilities are required to prescribe to the recommended health and safety procedures that may be found here.
Are hospitality facilities open?
The decision, which came into force on November 28, suspends the operation of all hospitality facilities, with the exception of Hotels and Camps, who are allowed to serve only their guests. The measure will be in effect until December 21st. The decision, which came into force on November 22, suspended the operation of nightclubs, casinos and slot machine clubs. Bakeries and bread and bakery shops can be open until 10 pm. Food delivery is allowed provided all health and safety measures are complied with. The provision, which came into force on November 22, introduces a ban on the sale of alcoholic beverages from 10:00 PM to 06:00 AM. There are also updated health and safety guidelines in place that may be found here (currently in Croatian only)
Are beaches, parks and outdoor recreational facilities open?
Parks and zoo’s are still open, however health and safety measures, as well as social distancing guidelines still apply. Public recreational facilities (including swimming pools, gyms, fitness and recreation centres) are temporarily closed starting from November 28th. Beaches and thermal spas are open for public use, again keeping in mind that health and safety, as well as any social distancing measures in effect at the time will apply. The Zagreb Zoo is open to the public as well as National Parks and Nature Parks, and they continue to adhere to the prescribed and applicable health and safety measures.
Are events and public gatherings allowed?
The latest information for gatherings may be found here (currently only in Croatian).
Are private boats allowed to enter Croatian waters and or mooring in Croatia? What is the situation with nautical tourism?
The sea border is also open for private vessels under the same conditions as land borders. For further information on nautical requirements please see here.
Please note that in order to enable online payment for nautical tourist taxes, please visit https://nautika.evisitor.hr/ The site is available in Croatian, English, German and Italian and accepts all major credit cards.
Is there public transportation available within Croatia? Within and/or to and from various cities and regions. What about international train and bus service?
Public transportation is readily available throughout Croatia. For schedules and information on reinstated routes it is best to check with the local bus stations. Contact information for major stations may be found here.
Croatian domestic rail service is also available. Routes, timetables and availability may be found here.
Meanwhile, organized international bus service (charter and regular bus lines), as well as rail service, are now increasing in availability with many routes being reinstated from mid-June. For ease of travel please see the EnterCroatia information and ensure you or the agency you are travelling with has filled out your details in advance to ensure a quick and efficient border crossing. Contact information for major stations may be found here.
For all forms of public transportation, effective June 25th, passengers are required to where face masks.
With the provision that came into force on November 28, public transport can be filled to a maximum of 40% of the total capacity, and passengers and the driver are required to wear a protective mask in the correct manner. Further information may be found here. (Currently only in Croatian.)
Is there passenger traffic and or public ferry transport available to and from the Croatian islands?
Travel to and from all Croatian islands is available from the mainland and between islands where such a service exists.
For information on ferry lines operated by Jadrolinija please check here.
Information on additional ferry and catamaran lines to and from Croatia and/or to and from Croatian islands from the mainland may also be found via:
*As with airlines, this list may not be exhaustive and the timetables and start of service is dependent upon the individual company. Please check directly with the service provider in order to ensure accuracy, as timetables and service may change at any time.
For all forms of public transportation, effective June 25th, passengers are required to where face masks.
As of October 12, it is recommended to wear protective masks in open spaces where it is not possible to maintain a physical distance, which includes public transport stops.
Driving in Croatia
There are no car traffic restrictions in Croatia and updates on the latest traffic conditions may be found via the Croatian Automobile Club website here. Meanwhile Croatian Motorways has implemented a Safe Travel campaign with road signage and the information leaflets being made available. More information may be found here.
If you are travelling through Croatia to another country, please note that there are specific guidelines in place regarding this. Travel is limited to the main highways and stops are limited. All transiting passengers are instructed to follow the guidance provided by the border control officers. A map of approved roadways may be found here (currently only in Croatian).
Passengers in transit may travel through the Republic of Croatia provided that it is possible to enter or transit through the neighbouring country. During transit, the shortest traffic routes should be used without undue delay, including the motorway where possible. It is necessary to leave the Republic of Croatia as soon as possible and no longer than 12 hours from the moment of entry, which will be checked by the border police.
Please note that passengers allowed entry to Croatia, as well as Croatian citizens transiting via Neum will not be subject to any additional requirements and can freely travel to and from southern Croatia by car.
What in case I get infected by Covid-19?
In case you identify any symptoms that are similar to the mild flu-like symptoms, such as: fever, cough, shortness of breath, muscle pain and fatigue, or you had a close contact with a confirmed or suspected case of coronavirus infection, immediately call your doctor or epidemiological service, also you can contact one of tourist ambulances, contacts can be found here. Describe your symptoms and follow their advice. We suggest calling by phone before going to the doctor’s office.
The Croatian Institute of Public Health has also issued a protocol for local municipalities and accommodation providers should any guest show symptoms of Covid-19. The protocol may be found here. Should you be visiting Croatia and exhibit any symptoms, please let your accommodation provider know immediately, in order to ensure health and safety protocol is followed.
Does my healthcare insurance cover any Covid-related health services in Croatia?
If you are an EU, EEA, UK or Swiss national and are covered by your country’s national health insurance provider, your coverage will cover any Covid-related services should they be required in Croatia just as they would be in their home country. Please take the time to check the validity of your European Health Insurance Card (EHIC) and/or have a new one issued prior to your trip. Or alternatively have a Certificate issued by your national health care provider.Nationals of countries with which Croatia has a bilateral agreement (such as Bosnia & Hercegovina, Serbia, Montenegro, N. Macedonia and Turkey) are entitled to coverage by way of certificate as determined between national healthcare providers, which must be requested prior to travel to Croatia.Nationals of other countries should check their health insurance coverage prior to travel to ensure they are covered in case of emergency health services that include any Covid-related health issues or purchase adequate travel insurance that provides Covid-related coverage.
For questions regarding crossing the border of Republic of Croatia, please check: https://mup.gov.hr/uzg-covid/english/286212
For questions regarding filling out the entercroatia online form please contact: email@example.com
For specific questions regarding epidemiological measures, economic measures and any legal questions in the Republic of Croatia during the COVID-19 pandemic please contact: firstname.lastname@example.org
For additional information, the EU has launched ‘Re-open EU’, an interactive tool which aims to support a safe relaunch of travelling and tourism across Europe.
SOURCE: Croatian National Tourist Board web site (https://croatia.hr/en-GB/coronavirus-2019-ncov-q-and-a)
*Please note, all external links provided are not updated by the CNTB and the CNTB cannot be held accountable for their accuracy.